In early June 2019 we lost another Crown Lynn stalwart.
Alan Topham, who was Crown Lynn marketing manager for ten years then general
manager for another ten, has passed away after several years of failing health.
Alan Topham as general manager of Crown Lynn in 1978
When I was working on my first book Alan was one of my most
prolific and reliable sources. He was deeply knowledgeable and unfailingly helpful
in the face of my never-ending questions. Betty made me equally welcome - and
provided delicious lunches.
The first time I went to see Tom Clark, he told me this: ‘The
person who is still alive who would be able to give you the most help would be
Alan Topham. Alan was right on top of every goddam thing… he’s a walking
encyclopaedia, he occupied a lot of important positions in Crown Lynn. He made a
big contribution.’
And so I found it to be.
For many decades Crown Lynn made and sold millions of pieces of
beautifully designed and technically excellent tableware and other homewares –
and Alan Topham made a huge contribution to this very successful
enterprise.
When I read back through my interview transcripts today, I was struck by how much Alan actually knew, and how much time he spent passing on
that knowledge to me. He helped me understand the complexity of the ceramics
business – from mixing the clay body, to designing, shaping, firing,
decorating, warehousing and of course marketing. For much of his time at Crown Lynn it was Alan’s
responsibility to ensure that all the departments were at the top of their game,
every day.
Alan had a vivid turn of phrase, and during our many
conversations he was always positive. He never swore and never had a mean word
to say about anyone. When he talked about his colleagues at Crown Lynn one of
his favourite sayings was ‘you could bottle their blood’ – he loved and
respected the loyalty and hard work and energy and innovation that went with Crown Lynn,
especially in those early days in the 1960s and 1970s.
This is what he told me about working at Crown Lynn:
‘I loved the job, it was so rewarding. From the viewpoint of taking a raw material
and you lived with it right through to the finished product. And when that
finished product comes out of the kiln you look at it… and you (feel great
pride). And the reward of employing 500, 600, 700 people, who were dependent on
your decisions.
But we worked hard, very hard, I had to be at work every
morning at 8 o’clock; I lived on the North Shore, drove frantically over to New
Lynn. I wouldn’t get home till 6.30, 7 at night but I loved it. I think it was
very hard on Betty and the children.
Then I started travelling overseas a lot, but Tom had this
lovely philosophy - if you were getting three meals a day and a roof over your
head just ‘get on with it sonny’ – but he loved to have a bit of fun at the
same time. It was hard tough going, hard tough going but you always had an
executive dinner during the year and there was always time to have a few beers
and a bit of fun, a few laughs with the guys.’
Alan joined Crown Lynn as sales manager in 1963. His family owned the crockery importing
business John Raine Ltd, so it was a real break from Topham tradition to move
to a New Zealand manufacturer which was in effect in opposition to the family
business. He told me he copped a lot of
family flak for his change of direction, but he was resolute in wanting to work
at Crown Lynn with Tom Clark, who he liked and admired.
From the Crown Lynn magazine October 1965
Alan immediately began investigating export prospects – at
this stage Crown Lynn was growing rapidly and Tom Clark was very keen to expand
into the huge consumer base of the United States and Canada. Before
long Alan gained the title of marketing manager. Then in 1969 he became general manager, replacing
Tom Clark who moved to Ceramic House to run Ceramco, Crown Lynn’s umbrella
company.
From the Crown Lynn magazine December 1969
During Alan’s time at Crown Lynn, design was at the forefront,
with a focus on New Zealand themes. The company
developed many new techniques and styles of decoration, and the annual Crown
Lynn design award achieved prominence. There
were hundreds of entries and the presentation night was a highlight of the
Wellington social calendar, with awards often given out by the Prime Minister
of the day.
Alan also oversaw the development and production of the
Dorothy Thorpe ball-handled designs, which were a huge innovation at the time
and are avidly collected today.
Another
high point was the development of the new brown ‘fish-hook’ design for the
tableware at Bellamy’s restaurant at Parliament in Wellington.
From the Crown Lynn/Ceramco magazine summer 1977
Alan’s marketing expertise was greatly valued. In 1975 he led
a government trade mission to the Arabian gulf states, and in the late 1970s he
was seconded by the government as an export year adviser. After that secondment ended, Alan moved to
Ceramco as corporate manager for export and public affairs. Colin Leitch
succeeded him as Crown Lynn general manager.
Alan finally left Crown Lynn and Ceramco in 1982, when he came
full circle and bought the family business John Raine Ltd.
I will always treasure the memories of the time I spent with
Alan and Betty, and I am grateful for the amount of time and expertise he gave
to me and to other researchers as we work to piece together the story of New Zealand’s
wonderful Crown Lynn.
Rest in Peace, Alan.
And my condolences to his family and to his many friends
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